tag:accord.instatus.com,2005:/history Accord Status - Incident history 2026-04-05T22:59:12.194+00:00 Accord tag:accord.instatus.com,2005:Incident/cmnmd5io20gopygn7ofj3au5o 2026-04-05T22:59:12.194+00:00 2026-04-05T22:59:12.206+00:00 Partial Outage Type: Incident

Duration: 15 minutes

Affected Components: Website, App

Apr 5, 22:59:12 GMT+0
Investigating - We are currently investigating this incident. Service will be restored as soon as possible..

Apr 5, 23:14:13 GMT+0
Resolved - This incident has been resolved and service has been fully restored..

]]> tag:accord.instatus.com,2005:Incident/cmn3m19a801csez3wjugjpv06 2026-03-23T20:00:12.607+00:00 2026-03-23T20:00:12.621+00:00 Partial Outage Type: Incident

Duration: 14 minutes

Affected Components: Website, App

Mar 23, 20:00:12 GMT+0
Investigating - We are currently investigating this incident. Service will be restored as soon as possible..

Mar 23, 20:14:13 GMT+0
Resolved - This incident has been resolved and service has been fully restored..

]]> tag:accord.instatus.com,2005:Incident/cmlkxvcoc00drnp5ij4tahh9w 2026-02-13T13:44:12.779+00:00 2026-02-13T13:44:12.792+00:00 Partial Outage Type: Incident

Duration: 15 minutes

Affected Components: Website, App

Feb 13, 13:44:12 GMT+0
Investigating - We are currently investigating this incident. Service will be restored as soon as possible..

Feb 13, 13:59:12 GMT+0
Resolved - This incident has been resolved and service has been fully restored..

]]> tag:accord.instatus.com,2005:Incident/cml12kba004yp12pvamf3v9ys 2026-01-30T16:00:12.312+00:00 2026-01-30T16:00:12.322+00:00 Partial Outage Type: Incident

Duration: 14 minutes

Affected Components: Website, App

Jan 30, 16:00:12 GMT+0
Investigating - We are currently investigating this incident. Service will be restored as soon as possible..

Jan 30, 16:13:43 GMT+0
Resolved - This incident has been resolved and service has been fully restored..

]]> tag:accord.instatus.com,2005:Incident/cmkmc1t2f0gf3oxilp0v115ql 2026-01-20T08:29:12.423+00:00 2026-01-20T08:29:12.438+00:00 Partial Outage Type: Incident

Duration: 15 minutes

Affected Components: Website, App

Jan 20, 08:29:12 GMT+0
Investigating - We are currently investigating this incident. Service will be restored as soon as possible..

Jan 20, 08:44:14 GMT+0
Resolved - This incident has been resolved and service has been fully restored..

]]> tag:accord.instatus.com,2005:Incident/cmg80fz2m0thto5fq8jwkigx9 2025-10-01T13:16:42.190+00:00 2025-10-01T13:31:42.517+00:00 Partial Outage Type: Incident

Duration: 15 minutes

Affected Components: Website, App

Oct 1, 13:31:42 GMT+0
Resolved - This incident has been resolved and service has been fully restored..

Oct 1, 13:16:42 GMT+0
Investigating - We are currently investigating this incident. Service will be restored as soon as possible..

]]> tag:accord.instatus.com,2005:Incident/cmg7qsqy505aorfvpiue7r0gq 2025-10-01T08:46:42.029+00:00 2025-10-01T08:46:42.053+00:00 Partial Outage Type: Incident

Duration: 15 minutes

Affected Components: Website, App

Oct 1, 08:46:42 GMT+0
Investigating - We are currently investigating this incident. Service will be restored as soon as possible..

Oct 1, 09:01:13 GMT+0
Resolved - This incident has been resolved and service has been fully restored..

]]> tag:accord.instatus.com,2005:Maintenance/cmg382i0d0cok39qo4mhg7tne 2025-09-28T05:00:00.000+00:00 2025-09-28T06:17:01.288+00:00 Scheduled Maintenance 9/27/25 Saturday 10:00pm PT Type: Maintenance

Duration: 1 hour and 17 minutes

Affected Components: Website, App

Sep 28, 06:17:01 GMT+0
Completed - Maintenance has completed successfully..

Sep 28, 05:00:00 GMT+0
Identified - We are planning for a scheduled maintenance during that time..

Sep 28, 05:00:01 GMT+0
Identified - Maintenance is now in progress.

]]> tag:accord.instatus.com,2005:Incident/cmfrv26ro09lrkmrb0regz3cf 2025-09-20T06:01:42.084+00:00 2025-09-20T06:01:42.104+00:00 Partial Outage Type: Incident

Duration: 15 minutes

Affected Components: Website, App

Sep 20, 06:01:42 GMT+0
Investigating - We are currently investigating this incident. Service will be restored as soon as possible..

Sep 20, 06:16:12 GMT+0
Resolved - This incident has been resolved and service has been fully restored..

]]> tag:accord.instatus.com,2005:Incident/cmbtrjrqv006v14elw4gal8fg 2025-06-12T19:20:06.131+00:00 2025-06-12T19:20:06.131+00:00 Accord is experiencing performance issues for customers Type: Incident

Duration: 2 hours and 18 minutes

Affected Components: App, Website

Jun 12, 19:20:06 GMT+0
Investigating - We are currently investigating performance issues impacting some customers..

Jun 12, 21:03:06 GMT+0
Identified - Some customers are experiencing delayed email delivery and unable to upload files. We're continuing to investigate..

Jun 12, 21:37:36 GMT+0
Resolved - This incident has been resolved..

]]> tag:accord.instatus.com,2005:Maintenance/cm7dnkqu2003bwzi159s8e63q 2025-03-02T10:00:00.000+00:00 2025-03-02T10:00:00.000+00:00 Scheduled Maintenance 3/2 Sunday 2:00 AM PT Type: Maintenance

Duration: 1 day and 6 hours

Affected Components: App, Website

Mar 2, 10:00:00 GMT+0
Identified - We are planning for a scheduled maintenance during this time..

Mar 2, 10:00:01 GMT+0
Identified - Maintenance is now in progress.

Mar 3, 16:00:00 GMT+0
Completed - Maintenance has completed successfully.

]]> tag:accord.instatus.com,2005:Maintenance/cm2xjrsrp001f8xe4fy16wp7z 2024-11-11T11:00:00.000+00:00 2024-11-11T11:00:01.000+00:00 Scheduled Maintenance 11/11 Monday 3:00 AM PT Type: Maintenance

Duration: 30 minutes

Affected Components: App, Website

Nov 11, 11:00:01 GMT+0
Identified - Maintenance is now in progress.

Nov 11, 11:00:00 GMT+0
Identified - We will have scheduled platform maintenance during this time..

Nov 11, 11:30:00 GMT+0
Completed - Maintenance has completed successfully.

]]> tag:accord.instatus.com,2005:Maintenance/cm01ayjxw001zkf4smrimdujx 2024-08-31T10:00:00.000+00:00 2024-08-31T10:20:00.000+00:00 Scheduled Maintenance 8/31 Saturday 3:00 AM PT Type: Maintenance

Duration: 20 minutes

Affected Components: App, Website

Aug 31, 10:20:00 GMT+0
Completed - Maintenance has completed successfully.

Aug 31, 10:00:01 GMT+0
Identified - Maintenance is now in progress.

Aug 31, 10:00:00 GMT+0
Identified - We are planning for a scheduled maintenance during that time..

]]> tag:accord.instatus.com,2005:Maintenance/clywghjwa7585hwn7ztxxl310 2024-07-22T04:00:00.000+00:00 2024-07-22T04:00:01.000+00:00 Scheduled maintenance Sunday 9pm PST - 11 pm PST Type: Maintenance

Duration: 2 hours and 24 minutes

Affected Components: App, Website

Jul 22, 04:00:01 GMT+0
Identified - Maintenance is now in progress.

Jul 22, 04:00:00 GMT+0
Identified - We are planning for a scheduled maintenance during that time..

Jul 22, 06:24:14 GMT+0
Completed - Maintenance has completed successfully..

]]> tag:accord.instatus.com,2005:Incident/clysidyku71403gulf5gdj6vsc 2024-07-19T09:39:42.798+00:00 2024-07-19T09:39:42.815+00:00 Partial Outage Type: Incident

Duration: 4 days, 23 hours and 30 minutes

Affected Components: App, Website

Jul 19, 09:39:42 GMT+0
Investigating - We are currently investigating this incident. Service will be restored as soon as possible..

Jul 19, 11:39:12 GMT+0
Resolved - This incident has been resolved and service has been fully restored..

]]> tag:accord.instatus.com,2005:Incident/clui176xe189653atnb1a7wge5l 2024-04-02T07:02:02.202+00:00 2024-04-02T07:02:02.202+00:00 Accord workspaces are in a degraded state. Type: Incident

Duration: 24 minutes

Affected Components: App

Apr 2, 07:02:02 GMT+0
Investigating - We are currently investigating this incident..

Apr 2, 07:25:52 GMT+0
Resolved - This incident has been resolved..

]]> tag:accord.instatus.com,2005:Incident/clui0vun4219886l3n2ly9h4x5y 2024-04-02T06:53:13.311+00:00 2024-04-02T06:53:13.327+00:00 Partial Outage Type: Incident

Duration: 13 hours and 30 minutes

Affected Components: App, Website

Apr 2, 06:53:13 GMT+0
Investigating - We are currently investigating this incident. Service will be restored as soon as possible..

Apr 2, 07:06:43 GMT+0
Resolved - This incident has been resolved and service has been fully restored..

]]> tag:accord.instatus.com,2005:Maintenance/clu3a68w0220021bsofcrd80jeh 2024-04-01T03:00:00.000+00:00 2024-04-01T03:00:00.000+00:00 Schedule Maintenance March 31st, 2024 23:00 EST - 00:30 EST Type: Maintenance

Duration: 1 hour and 30 minutes

Affected Components: Website

Apr 1, 03:00:00 GMT+0
Identified - We are planning for a scheduled maintenance during that time..

Apr 1, 04:30:05 GMT+0
Completed - Completed maintenance. All services are normal..

Apr 1, 04:30:00 GMT+0
Completed - Maintenance has completed successfully.

Apr 1, 03:45:27 GMT+0
Identified - Extending maintenance by 30 minutes to April 1st 00:30 EST.

Apr 1, 03:00:01 GMT+0
Identified - Maintenance is now in progress.

]]> tag:accord.instatus.com,2005:Maintenance/cls570nx476025bmopaf8s6sdb 2024-02-15T03:00:00.000+00:00 2024-02-15T03:00:00.000+00:00 Schedule Maintenance Feb 14th, 2024 22:00pm EST - 23:00pm EST Type: Maintenance

Duration: 1 hour

Affected Components: App, Website

Feb 15, 03:00:00 GMT+0
Identified - We are planning scheduled maintenance for Feb 14th, 2024 22:00pm EST - 23:00pm EST. All services will be unavailable at this time..

Feb 15, 04:00:00 GMT+0
Completed - Maintenance has completed successfully.

Feb 15, 03:00:01 GMT+0
Identified - Maintenance is now in progress.

]]> tag:accord.instatus.com,2005:Incident/clr6nd6h64973079enb5gqpfl8a 2024-01-09T17:50:12.233+00:00 2024-01-09T18:04:12.032+00:00 Partial Outage Type: Incident

Duration: 14 hours

Affected Components: App, Website

Jan 9, 18:04:12 GMT+0
Resolved - This incident has been resolved and service has been fully restored..

Jan 9, 17:50:12 GMT+0
Investigating - We are currently investigating this incident. Service will be restored as soon as possible..

]]> tag:accord.instatus.com,2005:Incident/clnyykaig57082ben0s5py2imd 2023-10-20T18:42:22.583+00:00 2023-10-20T18:42:22.583+00:00 Slow initial loading Type: Incident

Duration: 5 hours and 7 minutes

Affected Components: App, Website

Oct 20, 18:42:22 GMT+0
Identified - We've identified an issue with our dns and caching provider that is leading to slower than application start times. We are currently investigating this incident..

Oct 20, 23:49:51 GMT+0
Resolved - This incident has been resolved and service has been fully restored..

]]> tag:accord.instatus.com,2005:Incident/cllv46lau76171h7n019q52vv2 2023-08-28T16:49:12.533+00:00 2023-08-28T17:04:12.427+00:00 Partial Outage Type: Incident

Duration: 15 hours

Affected Components: App, Website

Aug 28, 17:04:12 GMT+0
Resolved - This incident has been resolved and service has been fully restored..

Aug 28, 16:49:12 GMT+0
Investigating - We are currently investigating this incident. Service will be restored as soon as possible..

]]> tag:accord.instatus.com,2005:Incident/cllv3nagl2356j1o988fvocb2 2023-08-28T16:34:12.020+00:00 2023-08-28T16:38:12.088+00:00 Partial Outage Type: Incident

Duration: 4 hours and 1 minute

Affected Components: App, Website

Aug 28, 16:38:12 GMT+0
Resolved - This incident has been resolved and service has been fully restored..

Aug 28, 16:34:12 GMT+0
Investigating - We are currently investigating this incident. Service will be restored as soon as possible..

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