Accord - Accord is experiencing performance issues for customers – Incident details

All systems operational

Accord is experiencing performance issues for customers

Resolved
Partial outage
Started about 1 year agoLasted about 2 hours

Affected

Website

Operational from 7:20 PM to 9:03 PM, Partial outage from 9:03 PM to 9:37 PM

App

Operational from 7:20 PM to 9:03 PM, Partial outage from 9:03 PM to 9:37 PM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Identified
    UTC
    Identified

    Some customers are experiencing delayed email delivery and unable to upload files. We're continuing to investigate.

  • Investigating
    UTC
    Investigating

    We are currently investigating performance issues impacting some customers.